Cloud Hosting and IT Services

Spend your time where it counts — On your core business

Let Fascet host and manage your applications and data in our secure private cloud, so you can stay focused on what you do best.

True expert support

Our expertise is both broad and deep, so you get solutions, not excuses.

Performance

Our fast, reliable platform lets your firm match the pace of the markets.

Security

The highest security standards plus continuous monitoring and maintenance keep your data and operations safe.

Service, support, solutions

Get fast, full-time access to genuine in-house experts who know your business, your operations, and your applications. We take special pride in providing smart, one-stop solutions and support to keep your critical apps running smoothly.

In-house experts

We offer deep in-house expertise in the specialized applications that capital markets firms rely on, including portfolio management, trade management, reporting, accounting, compliance, margin, and finance management systems from a variety of vendors. We have over 14 years experience in Advent client support, and we can provide a range of other hosted IT infrastructure services such as virtual desktops, email, and more.

Priority support

Fascet’s U.S. support desk is open from 7am to 7pm EST. Our average response time to client inquiries is less than 2 minutes.

Proactive monitoring and issue resolution

Our certified consultants actively monitor business processes and automation tasks, often preventing issues before they occur.

Performance & reliability

Fascet’s private cloud platform provides the speed and reliability you need to stay competitive, serve your clients and investors, and keep pace with fast-moving markets.

Scalable private cloud

Storage capacity and processing power easily scale with your needs.

600 Mbps Internet connectivity

We regularly monitor throughput requirements and allocate additional bandwidth when needed to ensure optimal performance.

10 Gb internal network

Our network infrastructure is continuously upgraded and maintained to meet the industry’s highest performance standards.

99.99% up time

Every piece of our network infrastructure — from servers to switches to routers — is 100% redundant, and we provide 99.99% guaranteed up time.

High-performance SAN storage

Our SAN infrastructure uses high-performance SAS drives operating at minimum speeds of 10,000 RPM to ensure the best application performance.

Security

Let us take on the critical but complex challenge of data security. You can be confident that your confidential data, your clients’ data, and your operations are always protected by the most up-to-date, industry-standard tools and practices.

256-bit VPN connections

We use the same encryption standard employed by the U.S. government and security experts worldwide.

Intrusion prevention & anti-virus

We conduct ongoing active scans of the entire network for suspicious or unauthorized activity and malicious files.

Dedicated client VLAN

Client network traffic is segregated at the hardware level, providing unique access control lists and IP addresses.

Dedicated Active Directory Domain

Client networks are not shared via any provisioning programs that could expose confidential data.

Self-encrypting hard drives

All data at rest is self-encrypted, so even if a drive is physically removed, the data it holds can never be accessed.

Penetration tests

The integrity of every security standard is tested on a bi-annual basis by a third party.

SOC 2 data centers

We undergo annual SOC 2 compliance audits by a third party.

Disaster recovery

Our geographically dispersed infrastructure gives you top-tier protection from business continuity losses.

15-minute Recovery Point Objective (RPO)

Lose no more than 15 minutes of data from a major network incident.

60-minute Recovery Time Objective (RTO)

Be back in business within 60 minutes of a disaster.

Geographically dispersed infrastructure and support team

Fascet’s disaster recovery data center is 1,300 miles away from our production data center. Full-time Fascet support team members are also separated by the same 1,300-mile distance.